Contact
One office, one phone number, and a repairs line that is answered every day.
Call 01752 306 480 in office hours, or write and we will reply within one working day. Repairs have their own line and their own form below.
General enquiries
Valuations, viewings and fees.
Durnford Street office
18 Durnford Street, Stonehouse, Plymouth PL1 3QL
| Monday to Friday | 9:00 to 17:30 |
| Saturday | 9:30 to 13:00 |
| Sunday | Closed, repairs line answered |
Direct lines
| Office | 01752 306 480 |
| Repairs | 01752 306 489 |
| Lettings | Email us |
| Repairs inbox | Email us |
Map of Durnford Street, Stonehouse PL1
Tenants
Report a repair.
Photographs help more than words. Every report is triaged the same working day and you are told what happens next before the day ends.
What counts as an emergency
- A smell of gas, or a carbon monoxide alarm sounding
- No heating or hot water between November and March
- A leak you cannot stop, or water reaching electrics
- No power to the whole property
- A door or window that will not secure
Call 01752 306 489 for any of these. For a gas smell, ring the National Gas Emergency Service on 0800 111 999 first, then call us.
Landlords
Fully managed repairs are instructed up to the limit you set, normally £250, and the contractor invoice is attached to your monthly statement at cost. Above the limit we call you before anyone is booked.