Case notes

Recent matters, with the fee we actually charged.

Anonymised at the client's request and with any identifying detail removed, as professional rules require. What is left is the useful part: what the problem was, how long it took and what it cost.

Conveyancing

Grade II listed terrace, Norwich NR2

Listed building consent missing for a 2016 rear extension. Indemnity policy agreed and the sale completed on the original date.

Time taken 9 weeksFee £1,150 plus VAT

Family

Financial settlement after a 19 year marriage

Pension sharing order over two schemes, agreed at the second mediation session. No contested hearing.

Time taken 7 monthsFee £4,800 plus VAT

Probate

Estate administration, four beneficiaries

Property, three bank accounts and a small share portfolio. Fixed fee agreed at the outset instead of a percentage of the estate.

Time taken 8 monthsFee £3,600 plus VAT

Employment

Settlement agreement, hospitality manager

Reference wording and a two month notice payment renegotiated before signature. Employer paid our fee in full.

Time taken 3 daysFee £350, paid by employer

Conveyancing

New build purchase, shared ownership, NR7

Reservation expiry in 28 days. Searches expedited, lease report delivered in nine working days, exchange met the developer deadline.

Time taken 4 weeksFee £995 plus VAT

Disputes

Boundary dispute between neighbours, Norfolk

Land Registry plans and a 1974 conveyance settled the line. Resolved by agreement and a fence, with no claim issued.

Time taken 11 weeksFee £2,200 plus VAT

The firm's office on Upper St Giles Street, Norwich — 14 Upper St Giles Street, Norwich NR2 1LT. Two visitor spaces on Cow Hill. St Giles multi-storey is a three minute walk.

How to read these

Every one of these started with a phone call about something that felt worse than it was.

Timescales are the real ones from our file, not best cases. Fees are what the client paid, excluding VAT and the searches, court fees and Land Registry fees we pay on their behalf. Your matter will not be identical, which is why we quote yours before we start it rather than pointing at somebody else's.

See services and fees

In their words

What clients said afterwards.

The Thursday update meant I never had to chase anyone. Our chain had five parties in it and Marsh & Bell were the only firm anybody could get hold of.
A. Rowntree · Sale and purchase, Eaton

Idris told me at the first meeting what the likely outcome was and what it would cost. Both turned out to be right, which I did not expect.
M. Fenn · Divorce and consent order

A fixed fee rather than a slice of my mother's estate. Hannah explained every letter from HMRC before I had to ask.
J. Alderton · Probate, Wymondham

Yours will have its own complication.

Tell us what it is. We will tell you whether it changes the price before you instruct us, not after.

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