Privacy Policy

At Pumpmedya we value your privacy. This policy explains what data we collect when you use our website, why, and your rights. For details on processing of personal data, also see our Data Protection Notice (KVKK).

Data We Collect

• Information you give us: name, email, phone, company, message and form/chat content
• With your consent: marketing source (UTM, ad click ids) and usage/analytics data
• Technical data: session, language and security info via strictly necessary cookies

How We Use Data

• Responding to your requests and providing services
• Ensuring site security and core functionality
• Subject to your consent, measuring marketing performance and improving the site

Cookies

We use strictly necessary cookies to run the site, and analytics/marketing cookies only with your explicit consent. See our Cookie Policy for details and preference management.

Sharing with Third Parties

We do not sell your data. We may share it only with our hosting, email and analytics providers, and with authorized authorities under legal obligations, with appropriate safeguards.

Data Security

We apply reasonable technical and organizational measures (encryption, access control, bot/spam protection) to protect your data against unauthorized access.

Your Rights

Under KVKK Art. 11 you have rights to access, correct, erase and object to the processing of your data. For details and requests see the Data Protection Notice (KVKK) or contact info@pumpmedya.com.

Changes

We may update this policy from time to time. The current version is published on this page.

Contact

For questions: info@pumpmedya.com

Visitors and customers in the UK and the EU (UK GDPR / GDPR)

If you are in the United Kingdom or the European Economic Area, the UK GDPR and the EU GDPR apply to our processing of your personal data alongside Turkish law. Pumpmedya Yazılım ve Dijital Pazarlama A.Ş. (Ankara, Türkiye) is the data controller.

What we process and why. Contact details and the information you give us in a form, chat or order (name, email, company, website address, your message) to answer you and to deliver the service you asked for (legal basis: performance of a contract or steps before entering one, Art. 6(1)(b)); technical and security data needed to run the site (legitimate interest, Art. 6(1)(f)); analytics and marketing data only with your consent (Art. 6(1)(a)), which you can withdraw at any time from the cookie settings.

Paid audits. When you order a diagnostic website audit, we process your website address, email and payment status to prepare and deliver the report. Card payments are processed by iyzico Ödeme Hizmetleri A.Ş.; we never receive or store your card details.

International transfers. Your data is processed in Türkiye and on EU-hosted infrastructure of our providers (hosting, email delivery, analytics). Where data leaves the UK or the EEA we rely on appropriate safeguards such as standard contractual clauses.

Retention. Enquiry and order data is kept for as long as needed to provide the service and to meet legal and accounting obligations, then deleted or anonymised.

Your rights. You have the right to access, rectify and erase your data, to restrict or object to processing, to data portability, and to withdraw consent. To exercise them write to info@pumpmedya.com; we respond within one month. You may also complain to your supervisory authority, in the UK the Information Commissioner's Office (ICO).