Applications into one call-centre pipeline: Uzaynet CRM Integration.
How we set up HubSpot CRM behind Uzaynet’s application form, feeding the call centre one pipeline where every satellite-internet application carries its details, source and status.
The site turned visitors into applications; the call centre needed them in one place to call.
Overview
Uzaynet’s lead-generation site was doing its job: turning infrastructure-frustrated visitors into satellite-internet applications. But before those applications reached the call centre, they were scattered across lists and inboxes, and no one could see who had been called or what came next.
We set up HubSpot CRM behind the application form and fed the call centre a single pipeline. Every application lands as a structured record with its details, its source and its status, so the call team works through them in order instead of hunting them down.
The Challenge
A steady flow of applications from the site, worked from lists and inboxes, with no single pipeline the call centre could rely on.
Applications arrived across lists and inboxes, with no single place the call team could work from.
Nobody could see who had been called, who to call next, or where an application stood.
Follow-ups ran on memory, so slow callbacks lost callable demand.
Without source on each record, there was no way to tell which channels brought the best applications.
Wired to the call centre.
We connected HubSpot CRM behind the application form, brought every application in as a structured record, and gave the call team one pipeline with source and status on each.
A call centre that works in order.
The bottom line.
Uzaynet’s call team now works every application from a single pipeline. Each record carries its details, its source and its status, so the team calls in order and follows up instead of searching lists.
Because the CRM sits directly behind the lead-generation site we built, demand and the call centre are one connected system. Today we deliver the same setup on our own CRM inside PumpGrowthOS.
The Uzaynet growth journey
Every layer we built for this brand, in one place.
What partners say
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