Clinic care in the patient's pocket: Dental Estetik Center.
How we designed and built an iOS and Android companion app for Dental Estetik Center, keeping patients and their doctors connected between visits with secure messaging, medication reminders and appointment tracking.
Treatment doesn't end when the patient leaves the chair. So we put the clinic in their pocket.
Overview
Dental Estetik Center treats an international patient base, and a dental treatment plan rarely fits inside a single visit: aftercare instructions, medication schedules and follow-up appointments all live in the days and weeks after the chair.
That layer of care ran on phone calls and memory. The clinic wanted a direct, private channel with its patients: one place where a patient could message their doctor, be reminded of their medication and keep track of their appointments.
We designed and built that channel as a companion app for iOS and Android: a deliberately small, focused product that carries the clinic's aftercare instead of yet another feature-heavy portal.
The Challenge
Between visits, patient care ran on phone calls and memory. Instructions faded, questions waited, and the clinic had no direct channel to the people it was treating.
Follow-up lived in phone calls: easy to miss, impossible to track.
Medication instructions were given once at the clinic, then left to memory.
Appointment changes travelled by call or text, scattered across channels.
Questions between visits had no direct line to the doctor who knew the case.
One app, both platforms.
We designed and built the app for iOS and Android as a single, focused product: three core flows that carry the clinic's aftercare, wrapped in a calm interface a patient of any age can use.
Doctor-patient messaging
A direct, private channel between the patient and the clinic team, so questions get answered where the case is known.
Medication reminders
Prescribed medication becomes scheduled reminders on the patient's phone, so aftercare instructions survive the trip home.
Appointment tracking
Upcoming visits, changes and confirmations live in one place instead of scattered calls and texts.
Managed access by design
The app is openly available on the App Store and Google Play; who can reach the care team is decided inside the app, through admin roles managed by the clinic's authorised staff.
The bottom line.
The app shipped in 2024 as a finished product on both platforms: doctor-patient messaging, scheduled medication reminders and appointment tracking, in an interface designed for patients of every age.
Access was designed with the same intent. The app is openly available on the App Store and Google Play, so any patient can download it in minutes; who gets to talk to the care team is decided inside the app. Through built-in admin roles, the clinic's authorised staff approve each patient's access, keeping the channel between a patient and the team treating them a managed, clinical one.
The Dental Estetik Center growth journey
Every layer we built for this brand, in one place.
What partners say
Hear from the teams we build and grow with, once the work ships and the numbers move.
Pumpmedya is a highly skilled team that masters every lever critical to business development. Open to genuine dialogue and focused on the goal, they add the human touch that makes a partnership truly productive. We gladly recommend them.
